Account Management

inTandem platform Partners API allows you to create and manage subscriptions and terminate accounts.

Prerequisite Steps

We strongly recommend to follow the next steps for creating new accounts:

First step - Check if your client email address already exists (will use the user for the login) in our system by using Business Info API. If it does, please ask your client for a new email address or contact us.
Otherwise, continue to the next step.

Second step - Please make sure that you have the template id before creating a new account. (For more information about templates click here).

Third step - If you wish to allow users to upgrade/update their subscription through your subscription management software you should also pass external_subscription_params[KEY] when creating the account.
When a user clicks on upgrade buttons within their account, they will be directed to a URL of your choice, along with the external_subscription_params[KEY]. Based on these parameters, you will display the proper subscription update options.

NOTE: When you create a new account, we do not send any emails on your behalf. You can send a welcome email once you complete the account creation. In the email, you can include a link which will allow to authenticate the email and set a password.

This is the link structure: https://white_label_domain/my/account_activation?auth_token=THE_ACCOUNT_ACCESS_TOKEN

  • The white label domain is the URL that will be used for your directory.
  • The account access token is generated with the API response when you create a new account using the Account Creation API.

Once the user clicks on the link, they will be directed to a page where they will be required to set a password.

Congrats! You can now create a new account under your directory, using the Account Creation API.